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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Will Truong

July 20, 2023

5  out of  5
rating by Will Truong
"Chris is by far the best agent I’ve ever worked with and I can always feel like I rely on him in an emergency or for any professional advice that’s best for our situation."
We responded:
"Will, thank you for taking the time to leave us a review and I’m glad to be of service to you whenever you need us. When the unexpected happens, we are happy to be here to help you navigate through them. "
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John Esposito

July 11, 2023

1  out of  5
rating by John Esposito
"I arrived during business hours seeking a signature for a recently stolen vehicle. This was the fourth store I’ve went to and no agent is even in the building. The receptionist was rude and said he’s here every other day but not today. I stated ok I’ll be here tomorrow then she said well he might not be here tomorrow 🤣. State Farm is definitely losing a customer after my claim is handled this is not even par quality"
We responded:
"Thank you for your thoughtful review. Perhaps visiting 4 different offices with no resolution is the first sign that you have not selected the most appropriate way to resolve your issue. Most policyholders will simply inquire their own agent’s office for the next best steps, not random ones that cannot assist you. I am available via appointment any day of the week for anyone that wishes to meet in person/virtual. Good luck on your journey through random offices to obtain a signature which should be obtained through any local notary. "
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H Wang

March 24, 2023

5  out of  5
rating by H Wang
"We have been with Chris for many years for home, vehicle and other insurances. Chris is very professional, always tries his best to serve our needs, and provides professional guides to optimize these policies. We definitely recommend Chris. Thank you Chris for your dedication, professionalism, and enthusiasm to help your customers! Haiming Wang"
We responded:
"Mr. Wang, thank you for your thoughtful review! It’s my pleasure to serve you and your family with your needs. When the unexpected comes your way, we are there to bring you back to whole. We appreciate your continued trust in our office and State Farm! -Chris"
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Denise Esparza

March 23, 2023

5  out of  5
rating by Denise Esparza
"My first as a young driver Chris has been very helpful and takes his time to answer all your questions. He explained to me the insurance policy as a first time driver, he made sure I understand the policy after going over it twice. Whenever I’m concern he’s there to answer any of my questions."
We responded:
"Thank you Denise, it’s been an absolute pleasure working with you and I’m glad we were able to address your needs."
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Eugene Kim

March 23, 2023

5  out of  5
rating by Eugene Kim
"Long overdue review! Best agent I've ever had for all of my insurance needs from autos to life policy. Chris cares about his clients like no other! Him and his staff member Rose are always there when you need them at all times. Highly recommended!"
We responded:
"Eugene, thank you for taking the time to leave us a review. The Chris Hur State Farm team strives to provide you with the best experience and to be there when you need us the most. -Chris"
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Ozzie Pineda

March 23, 2023

5  out of  5
rating by Ozzie Pineda
"Chris is incredible… very professional and explains everything to the point. Always has time when I need to information. I would give him a 10 star rating, 5 isn’t enough for this man. Thank u Chris for everything me and family appreciate you. Many blessing to you & your family"
We responded:
"Alex, thank you for your kind words and it’s always a pleasure to be of service to you & your family. Blessing to you as well and always looking forward to providing you with premier service. -Chris"
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Sharon Lee

March 14, 2023

5  out of  5
rating by Sharon Lee
"Chris made everything so easy and transparent. He is so friendly and makes the whole process of opening and switching smooth. Especially with current events, things can be stressful. Thank you again Chris for everything and always appreciate your time :) I would recommend everyone going with Chris Hurr as your agent!"
We responded:
"Thank you for your kind words and it’s a pleasure doing business with you. Welcome to the State Farm family and we look forward to helping you with your insurance needs in the future! "
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Jessica Choy

October 22, 2022

5  out of  5
rating by Jessica Choy
"Chris was so helpful in going through the entire quote and was very patient in explaining everything to a first time insurer like me. He also always stops in between to check if I have any questions regarding the policy. Excellent customer service!"
We responded:
"Thank you Jessica for your review! Welcome to the State Farm family and we look forward to helping you with your insurance needs."
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Henry Rojas

November 18, 2021

5  out of  5
rating by Henry Rojas
"Chris was very helpful and patient. He is a great guy and very consider it of clients time and questions. Highly recommend."
We responded:
"Hello Henry, thank you so much for the great review. We appreciate you and your business and look forward to serving you in the future with all your insurance needs. Cheers!"
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Kenny Jung

November 13, 2021

5  out of  5
rating by Kenny Jung
"Chris is professional, knowledgeable, and responsive! He is a fantastic insurance agent."
We responded:
"Thank you Kenny, we look forward to helping you with more of your insurance needs in the future!"
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Ajay Mehta

November 8, 2021

5  out of  5
rating by Ajay Mehta
"Thank you for the easy insurance information and policy! Quick and informative."
We responded:
"Hello Ajay, thank you for taking the time to leave us a review. I’m glad we were able to have that simple conversation about protecting what’s important to you. We look forward to helping you with your insurance in the future!"
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Natalia Joseph

October 30, 2021

1  out of  5
rating by Natalia Joseph
"Not responsive at all. Agreed upon a price then changed my policy without informing me and started harassing me with emails for double the price per month but would not call me back to answer my questions. Seemed like a complete scam. I had to change agents to get some help and clarification and even that is taking long. Not even customer service knew what was going on or why he did not inform me of a price change or return any of my calls. It was very unprofessional and I still have not even got a call back. Paid literally for one month and then it was double the agreed upon price for next month. And now they’re saying I still owe for the first month. What???? I paid for one month why would I owe the price change he is trying to change it to for NEXT month?? Make it make sense."
We responded:
"Hello Natalia, you must be meaning to review another office because your policy is not within my book of business. Please review your agent’s name and reach out to them to resolve. You can reach out to me directly today and perhaps I can help you since we are all one State Farm family. I respond to all my clients within 24 hours and I’ve responded to this review within 10 minutes. I hope you reconsider and reach out to me at 510-828-8254 which is my direct cell that all my clients have access to. Your issue most likely can be resolved right away. Thank you, Chris"
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Md Rashidul Islam

September 20, 2021

5  out of  5
rating by Md Rashidul Islam
"Chris is awesome! I called 3 statefarm agents to transfer my auto policy. Only Chris responded immediately with a very competitive price. He worked with me to tailor the policy to meet my expectations. Thanks Chris!!"
We responded:
"Hello Md Rashidul, Thank you for taking the time to share your experience and I’m glad we were able to meet your needs in a timely manner. We’ve been strong and present for our clients during the pandemic and will continue to serve you in times of need. We look forward to helping you and your family with your needs! Chris"
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Armando Castellanos

August 20, 2021

5  out of  5
rating by Armando Castellanos
"Chris is an excellent State Farm agent. He is responsive and provides thorough explanations to any questions I may have. He is always willing to help me and I have never had any complaints. Definitely recommend!"
We responded:
"Thank you for taking the time to leave us a review, Armando. It’s my pleasure to help you with your insurance needs and look forward to our continued relationship."
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Katie Kim (Katie Kim - Konge)

May 10, 2021

5  out of  5
rating by Katie Kim (Katie Kim - Konge)
"Chris is amazing! He is professional, very knowledgeable, and responsive! I am very glad to get to know him!"
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Ahsjone McPherson

April 5, 2021

4  out of  5
rating by Ahsjone McPherson
"Chris made the insurance process quick and easy."
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Min-Sik Jun

April 1, 2021

5  out of  5
rating by Min-Sik Jun
"We had great experience getting our Home Insurance from Chris! Excellent pricing and fantastic interaction with him. He was prompt, thorough, courteous and professional. He was also proactive in making suggestions that could provide lower cost / better value for the customer. He did NOT push hard to "make a sale" at all - I always felt at ease as though he was there to consult/advise. Highly recommended."
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Ryan Pham

March 31, 2021

5  out of  5
rating by Ryan Pham
"I requested a quote online from State Farm and Chris immediately reached out and compared a bunch of different quotes for me. He is super helpful and really responsive."
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Thai Tran

March 25, 2021

5  out of  5
rating by Thai Tran
"Excellent agent. Prompt and competitive quotes."
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Tayo A

March 18, 2021

5  out of  5
rating by Tayo A
"Well, even though I didn't get to speak with Jake from State Farm, Chris had surprisingly great rates and was very professional 😁."
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Gary Walker

January 31, 2021

5  out of  5
rating by Gary Walker
"We asked friends for recommendations for local insurance agents and Chris was one of the recommended agents. We reached out and he was very responsive and professional in listening to our situation and needs. He was able to quickly put together a proposal to provide the coverage we needed and we're now moving forward and looking forward to this new relationship."
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Rick C

January 20, 2021

5  out of  5
rating by Rick C
"Chris was professional and courteous when I first signed up for State Farm. Gave me an affordable rate and helped me find the available discounts to go with my policy. Provided thorough explanations on all the questions I asked. Overall good experience transitioning into State Farm!"
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Sonal Patel

June 20, 2020

5  out of  5
rating by Sonal Patel
"I just became Chris Hur's client though I have been with State Farm for 30 yrs. I never have expected hands on service with State Farm since I rarely needed to speak with my previous agent but I am pleasantly surprised at the quick responsiveness of Chris and his ability to work with tech to communicate. He handles my requests quickly and to the "T" even when made through email. So far I am very happy client of Chris. I highly recommend him for your insurance needs."
We responded:
"Thank you Sonal for your review! I'm honored to be your new agent to a loyal, tenured policyholder. We will continue to provide the best service and value for your insurance needs going forward."
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Robert Jimenez

June 16, 2020

5  out of  5
rating by Robert Jimenez
"Chris was excellent. He didn’t try to sell me too much and I appreciate that, I just want to purchase what I want to purchase, so it’s always better when they allow you that space, so to speak."
We responded:
"Thank you for your review and I'm glad to hear I helped you in an efficient manner without wasting your time. We are always here to assist with any needs that come up so please don't hesitate to reach out!"
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Mario Garcia

May 25, 2020

1  out of  5
rating by Mario Garcia
"Rude, and unprofessional! Worst State Farm agent EVER!"